Last Updated: 20-Jan-2025
Our TLDR
We only collect the info we need to help you and your family. All your data is stored securely on encrypted computers. We rarely print, and if we do we shred it immediately. We only share the bare minimum of information, and only with people you've said it's okay to talk to. Your data is safe with us, and we'll never sell it.
Introduction
Grandparents Pharmacist ("we," "us," or "our") is committed to protecting the privacy of your information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [Your Website Address] (the "Site") and use our services. Please read this Privacy Policy carefully. By accessing or using our Site and services, you agree to the practices described in this policy.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Personally identifiable information, such as your name, email address, phone number, and mailing address, that you voluntarily provide to us when you schedule a consultation, subscribe to our newsletter, fill out a form, or otherwise interact with us.
- Protected Health Information (PHI): Information related to the health or medical condition of the person receiving pharmacist services, including prescription medications, medical history, and other health-related information. We collect this information with your explicit consent, and only as necessary to provide our services.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
- Financial Data: We do not directly collect or store any financial data.
- Mobile Device Data: Device information such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device. We will always ask your permission before accessing location information.
How We Use Your Information
We may use information collected about you to:
- Provide, maintain, and improve our services, including medication reviews and consultations.
- Communicate with you, including responding to your inquiries, sending you newsletters (if you've subscribed), and providing customer support.
- Process transactions and manage your subscription.
- Monitor and analyze trends, usage, and activities in connection with our Site and services.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Grandparents Pharmacist and others.
- Comply with legal and regulatory requirements, including HIPAA when applicable.
- Carry out any other purpose described to you at the time the information was collected.
Disclosure of Your Information
We may share your information in the following situations:
- With Your Consent: We may disclose your information with your explicit consent.
- With Healthcare Providers: With your consent, we may share information, including PHI, with your loved one's healthcare providers to ensure coordinated care.
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation, including HIPAA.
- Third-Party Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: email providers, and web hosting. We do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information and PHI. While we have taken reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. We retain information as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required by law.
HIPAA Compliance
Grandparents Pharmacist is committed to complying with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations, as applicable. We understand the sensitive nature of Protected Health Information (PHI) and have implemented appropriate safeguards to protect its confidentiality, integrity, and availability.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information from our files as soon as possible.
Your Rights and Choices
- Account Information: You may update or correct your account information at any time by contacting us.
- Email Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
- Access and Correction of PHI: You have the right to request access to and correction of your loved one's PHI that we maintain. Please contact us using the information below to make such a request.
- Do Not Track: We do not currently respond to "Do Not Track" signals from your browser.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.
Contact Us
If you have any questions or comments about this Privacy Policy, please contact us at:
Grandparents Pharmacist
503-893-2095
info@grandparentspharmacist.com
PO Box 80296
Portland OR 97280